JENNCHAN

Strategic, collaborative design leader paving clear, intuitive paths through complex workflows and messy systems.

  • 10+ years of experience
  • Enterprise
  • B2B
  • SaaS

2022 – 2026

4 years

Streamlined workflows for retail partners on Nike.net, Nike’s wholesale platform, across product discovery, ordering and order management. Led key initiatives that drove $360M+ in projected annual incremental revenue.

New pre-order landing page tailored to how retailers plan and shop
Complete-the-look strategy and design
Streamline ordering with automated size run (Concept)

2016 – 2022

6 years

Shaped key experiences across SmartCompliance, ADP’s payroll compliance platform for enterprise clients like Home Depot and Walmart, focused on reducing compliance risk and support calls.

Funding account setups
SmartCompliance homepage redesign
SmartCompliance homepage redesign

About

I’m naturally curious and love nerding out on how systems are connected, or not, so I can design the best experience and help make people’s jobs easier.

Reach out to see more of what I have worked on or learn more about how I work.

Download my resume

Portrait of Jenn Chan

Contact

jenncchan@gmail.com